High-ticket patients book with whoever replies first. Aurèle answers every enquiry across phone, web and Instagram in seconds, books the consultation, collects the 5-star reviews, and wakes up your dead leads — automatically, around the clock.
Book a Free Demo See What It Does15-minute call. See your clinic's exact leaks — and watch Aurèle plug them, live.
You spend thousands a month on ads to make the phone ring and the DMs land. Then half of it leaks straight back out — because nobody can reply fast enough. Every leak below is a £3,000–£15,000 patient you already paid to attract.
Your team is in theatre or it's 10pm. The caller doesn't leave a voicemail — they dial the next clinic on the list and book there instead.
An enquiry lands at 9pm and gets a reply at 11am — if at all. By then the patient has filled in three other clinics' forms and booked with the fastest.
Instagram is where hair-loss research happens. "How much?" sits unread for hours, the patient loses their nerve, and the moment is gone.
Happy patients walk out and are never asked. Your Google rating stalls while competitors with more 5-stars win the next undecided buyer.
Hundreds of "not right now" enquiries sit in your inbox, forgotten. They were interested once — and nobody ever followed up.
A receptionist sleeps, takes breaks, and answers one line at a time. The leaks happen exactly when no human is free to catch them.
One connected system that replies in seconds across every channel, books consultations, builds your reputation, and reactivates old leads — all while protecting you with strict no-medical-advice discipline. Start with one. Add the rest as you grow.
The second a call rings out, the patient gets a text: a warm reply that asks what they need and books them in. The lead is captured before they've dialled anyone else.
A web enquiry gets a personalised reply within seconds — naming the patient, referencing what they asked, and handing them the booking link while intent is at its peak.
Instagram and Facebook DMs answered instantly, qualified on area, budget and timeline, then handed a booking link. The hottest, highest-intent enquiries — finally caught.
After every procedure, the patient gets a warm thank-you and a one-tap Google review link. More 5-stars, on autopilot, and never asking the same patient twice.
Aurèle sweeps your cold and forgotten leads and sends a gentle nudge with the booking link — turning a dead list you already paid for into booked consultations.
The flagship upgrade: a warm, discreet voice that answers every call live on the first ring, reassures nervous callers, and books the consultation on the line — 24/7.
We wire Aurèle into your phone, website and social, and it runs itself.
Call, form or DM — every enquiry gets a warm, instant reply before the patient can reach a competitor.
Captures what they want on non-clinical facts, checks your live diary, and locks in the consultation while they're keen.
You get the lead instantly — name, goal, timeframe, hot/ready flag — straight to your phone. Nothing lost on a sticky note.
After the procedure it asks for the 5-star review, and it keeps nudging old leads back to the booking page — quietly, in the background.
| Without Aurèle | With Aurèle | |
|---|---|---|
| Missed call while in theatre | Lost | Texted back & booked |
| Web form at 9pm | Replied next day | Reply in seconds |
| Instagram "how much?" DM | Sits unread | Answered & qualified |
| Google reviews | Rarely asked for | Requested every time |
| Old, cold leads | Forgotten | Reactivated automatically |
| Clinical questions | Risky / off-script | Redirected to surgeon |
| Speed-to-lead on a £6k enquiry | Hours | Seconds |
| Setup | Weeks (hiring) | 48 hours |
A single hair transplant is worth £3,000–£15,000. Aurèle only has to catch one enquiry you'd otherwise have lost to cover months of service. Across a year it catches dozens — missed calls, dead forms, cold DMs, forgotten leads — and pays for itself many times over. The only real question is how many £6k patients you're comfortable losing while you decide.
In a 15-minute demo we'll map your enquiry flow, show you where patients are slipping away, and demonstrate Aurèle catching them — text-back, DM, follow-up and all. No commitment, no pressure.
Every call, form and DM gets a reply — day, night, weekends, and while your whole team is operating. Nothing leaks out.
Enquiries are health data, handled accordingly. We sign a Data Processing Agreement and never give medical advice.
We handle the whole setup. One short onboarding about your clinic and Aurèle is catching your enquiries within two days.
Book a free demo, see exactly where your clinic is leaking enquiries, and watch Aurèle catch them in real time. If it's not for you, no hard feelings.
Book Your Free DemoNo payment required. No commitment.